Academic Support
The Academic Support Department is dedicated to enhancing the student experience and ensuring the effective functioning of academic services at the university.
Academic support includes a range of services and initiatives aimed at improving students' academic performance. These services comprise educational strategies such as study skills and tutoring, along with socio-emotional and behavioural support focused on enhancing stuxdents' overall well-being and success.
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The primary units include registry, E-learning, Careers and placements, library, health and well-being. These units collaborate to assist both students and faculty, promoting a cooperative and productive academic atmosphere. The department's members are highly qualified and possess extensive international experience. Students have the option to communicate with the respective members of the department either in person or through email. All student concerns and other issues are addressed. Students can express their concerns and grievances regarding academic matters, schedules, teaching quality, and assessments through the Academic Support Department using various platforms such as Moodle, Telegram, email, through class representatives, and in person. A significant objective of the department is to address their concerns swiftly and effectively. |
Registry
The Registrar's Office is pivotal in overseeing student records, enrollment, course registration, and academic scheduling. The student records are maintained in the registry utilising CRM software. It guarantees adherence to academic policies and regulations while protecting the integrity of student data.
The registry serves as the administrative hub of the university and is essential for the effective management of the institution, ensuring that it operates smoothly and efficiently while fostering the academic success of its students.
The registry team manages a wide array of responsibilities, from providing admissions support to facilitating a seamless transition for new students, to precise record-keeping of grades and outcomes. They supervise course enrollment and registration, ensuring that students fulfill expectations and managing course capacities.
The team also plays a critical role in handling the logistical elements of examinations and upholding the integrity of these processes. As students approach graduation, the registry performs audits to confirm that degree requirements are satisfied and clears students for graduation.
Acting as a crucial resource, the registry team assists with academic policies and registration concerns, supporting students throughout their educational journey. The registry is accountable for all aspects related to student records, including course information, extensions and deferrals, results processing, course transfers, and guidance on progression, among other responsibilities.
Learning Experience Platform (LXP)
Coventry University Kazakhstan is dedicated to fostering an engaging and effective learning environment, which is why we proudly use Aula, our digital Learning Experience Platform (LXP). Unlike traditional LMS that primarily store materials and broadcast messages, Aula creates positive, active, applied, and inclusive learning experiences, making learning simple, social, and truly engaging for both educators and learners.
This innovative platform streamlines classroom conversations, learning materials, assessments, and data-driven insights into one intuitive tool. The Community Feed centralises all communications-including announcements, community posts, direct messages, and instant groups - transforming conversations into a living social feed, thereby fostering a stronger sense of community. Furthermore, educators can build rich and immersive learning materials in the 'Journey' area, incorporating text, images, video, voice recordings, code snippets, and discussion prompts, with additional capabilities through 3rd party integrations.
Aula empowers students with a more interactive and engaging learning experience, improving their ability to learn and connect with educators, making tutors feel more accessible. For our dedicated educators, Aula provides powerful tools such as the Engagement Dashboard, offering real-time data and insights into learner activity between assessments, allowing them to adapt their approach and proactively support students, ensuring everyone feels included. Students and educators can conveniently access Aula via its web app across most internet browsers, as well as native apps for iOS and Android devices.
Library resources and support
At Coventry University Kazakhstan, our library offers all the necessary resources for your academic pursuits, including textbooks, journals, and other vital materials.
The library has a comprehensive selection of resources to facilitate academic research and learning, featuring an extensive range of both physical and digital materials. Beyond providing research support, the library also includes quiet study spaces and various academic tools designed to enhance the educational experience.
There is access to the extensive online resources of Coventry University UK, such as e-books, academic journals, and research databases. You can explore a diverse assortment of books and reading materials, along with online support and digital access to all library resources available in Coventry, UK.
The librarian organises sessions for students on how to efficiently navigate online resources, and numerous workshops on self-study and other relevant topics are held regularly.
Support students' learning needs and ensure the best learning experienceCollaboration with academic faculty to establish avenues for self-directed learning and booster workshops. Remedial and booster workshops are designed to enhance language skills. Providing remedial classes specifically designed for slower learners and underperformers to facilitate their academic development. |
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Psychological Counselling
At Coventry University Kazakhstan, mental health support is an integral part of student life. The university provides a welcoming and supportive environment where students can seek professional psychological assistance to navigate academic and personal challenges.
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Our counselling services offer individual and group sessions, addressing a wide range of concerns, including stress management, emotional well-being, and personal development. Each session is tailored to students' unique needs, with personalised treatment plans and, when necessary, external referrals to specialised services. |
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Beyond individual counselling, the university prioritises mental health awareness through workshops, seminars, and events on topics such as stress relief, overcoming procrastination, and building resilience. Notable initiatives include Mental Health Day, Well-Being Week, and Anti-Bullying Week, which have actively engaged students in fostering a healthier and safer campus environment. |
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Additionally, guest lectures with professional psychologists and mental health advocates help expand awareness and encourage open discussions about psychological well-being. |
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Data-driven insights play a vital role in shaping our approach. Psychological assessments, including BDI (Beck Depression Inventory) reports, have shown significant improvement in students diagnosed with major depression after receiving counselling. This underscores the positive impact of mental health interventions on student well-being. |
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Commitment to social responsibility extends beyond the university. A lot of charity initiatives, such as visits to children battling cancer or nursing home, are organised, reinforcing the importance of community engagement and emotional support. |
Coventry University Kazakhstan continues to cultivate a campus culture
where students feel empowered, supported, and mentally resilient.
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Employability and work placementsCoventry University UK, is renowned for its strong links to the job market and excellent employment prospects. Our university is committed to providing a wide range of employability opportunities for our undergraduate students. |
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Our range of services includes tailored CV and portfolio guidance, helping students present themselves effectively by highlighting their skills, competencies, and abilities in a way that is relevant and recognised within their industry. |
Embedded employability skills sessions: Conduct industry-specific skills sessions across all the courses, equipping students with essential transferable skills sought by employers nationally and globally. |
Professional practice placement support: Offer preparation sessions for student placements, facilitate placement opportunities across various subjects, and assist in selecting suitable candidates when needed. Maintain communication with placement employers to ensure a successful experience for all parties involved. |
Student Life
Join clubs, attend events, and connect with a diverse community while building skills and making lifelong memories.
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